Shipping Policy

This Shipping & Delivery Policy is part of our Terms of Service (“Terms”) and should be therefore read alongside our main Terms.
 
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
 
What Are My Shipping & Delivery Options ?
We offer various shipping options. In some cases, a third-party supplier may be managing our inventory and will be responsible for shipping your products. Feel free to check our shipping at the following rates:
 
Delivery Time and Cost for 2D Apparel
 
Shiping Type Handling Time Transit time Costs
Standard Delivery  1 – 2 business days  2 – 5 business days  4.99$

Shipping is exclusive to All Over Prints and Embroidered items

Shiping Type Handling Time Transit time Costs
Standard Shipping  3 – 5 business days 14 – 21 business days 4.99$
Shipping With Insurance 3 – 5 business days 14 – 21 business days 9.99$

* Free Shipping On All Orders Over $89 USD. Orders over $89 receive free shipping and are shipped with Standard Shipping *

How Can I Track My Order?

You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 3 – 5 days for the carrier to scan your package into their system.

If your Order with Standard shipping is still shipping 9 business days after shipping date. Please contact our support team for further assistance.

Order in queue

After your payment has posted, your order will go into a waiting queue for 12 hours before being sent to a fulfiller. During these 12 hours, you can change the order detail (change size, color, quantity) or cancel the order.

Can I ship the order to multiple addresses?

Fulfillers ship only to single destination shipping. If you wish to ship to multiple locations, please order separately with separate addresses.

Shipping country restrictions

We currently only serve customers in North America, unfortunately if you are outside of North America you will not be able to purchase.

Customs rules

Since all items are manufactured, printed, and shipped in the United States, the price shown on the website will be the final price, and you will not be subject to tax. For more information or specific queries please contact our support team.

– Shipping can be speeded up by:

+ Complete and valid payment information (order by direct debit, credit card)
+ Providing exact shipping addresses.
+ We are not responsible if your order gets delivered to the wrong address or returned to the sender.

– If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.

Customer service is our #1 priority and we will do whatever we can to take care of you. Thank you for considering Viper Prints and if you have any questions, please don’t hesitate to contact us via: [email protected]

Questions About Returns ?
 
If you have questions about returns, please review our Return Policy.